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Privacy and Returns Policy
Privacy Policy:
At Life Energy Publications, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services. By accessing or using our website, products, or services, you acknowledge and agree to the terms of this policy.
- Information Collection: We may collect personal information, such as your name, contact details, and payment information when you subscribe to our practitioner or teacher-level subscription, make a purchase, or interact with our website. We only collect information that is necessary to fulfill your requests and provide you with a seamless experience.
- Data Usage: We use the information collected to process your subscription or purchase, deliver products and services, communicate with you, and improve our offerings. We may also use your data to send you promotional materials or updates if you have opted to receive such communications.
- Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no data transmission over the internet or storage method can guarantee absolute security.
- Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties without your consent, except as required to fulfill your requests or comply with legal obligations.
- Cookie Usage: Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to manage or disable cookies, although this may impact certain functionalities of our website.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Children’s Privacy: Our products and services are intended for individuals above the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently obtained personal data from a child, we will take prompt steps to delete such information from our records.
Returns Policy:
- Subscription Cancellation: Our practitioner and teacher-level subscriptions can be canceled at any time. If you wish to cancel your subscription, please contact our administration team or follow the cancellation process outlined on our website.
- Book Returns: We accept returns of books within 30 days of purchase. To initiate a return, please contact our customer support team to obtain a return authorization. Returned books must be in their original condition, and a restocking fee of 20% will be applied to cover handling and processing expenses.
Please note that digital products, including e-books or downloadable content, are not eligible for return or refund due to their nature.
For any inquiries or assistance regarding our Privacy and Returns Policy, please contact our administration team at scognamedia@gmail.com
We reserve the right to update or modify this policy at any time, and any changes will be posted on our website. It is your responsibility to review this policy periodically to stay informed about our practices.
Effective Date: 6/1/2023